![]() Fixed price agreements give our clients budgetary certainty and build confidence in our ability to deliver, two very important considerations for clients who are coming to us after another vendor didn’t work out. Our recovery efforts typically start with a fixed price agreement. Instead of charging Artful Agenda more money if we encountered problems, we agreed on a contract structure that moved development risks to Twin Sun and incentivized us to deliver a high-quality application as quickly as possible. With the initial goal of starting a beta test group, we scoped out a fixed price agreement to alleviate the concerns Artful had with their previous development partner. Katy Allen, Owner, Artful Agenda Twin Sun Begins the Recovery EffortĪfter reviewing the existing code base, we assessed what features were complete and what needed to be completed prior to a public launch. ![]() Additionally, they offered a fixed rate for the project, which we appreciated.” “Their team was comfortable working with the code we had and showed genuine excitement about the project. Salvaging the existing code base helped us reduce the time and cost needed to get the app ready for its public debut. Thankfully, the foundation was sound enough for us to feel confident continuing with the existing code base. With our eyes focused on maintainability and reliability, we sought to determine whether we could continue with what the previous developers had built or would need to rewrite the app. Beginning with a code review, we analyzed the state of the existing application. When Katy contacted Twin Sun, we sought to understand her goals for public launch, the state of the existing app, and what needed to be done to close the gap. She soon decided to take the existing app’s source code and look for a new development agency to take the product across the finish line. However, she was uncertain of when-or even if-her development partner was going to be able to get back on track and launch a quality product. Katy wanted to release a private beta and move closer to a public launch. The relationship between Artful and the previous developer deteriorated as Artful lost confidence in their abilities. Katy described the application as “disastrous.” Costs increased as developers regularly exceeded their own estimates. The development team began missing deadlines. ![]() The web app had several broken links, incomplete screens, and other bugs. ![]() The previous development team delivered an interface that was not functional and did not reflect Artful Agenda’s envisioned design. Unmet Expectations From the Original Developers Stickers, annotations, and drawing capabilities in Artful Agenda bring the best parts of paper to a stylish Internet-connected digital planner that works on any device. That’s how she came up with the idea for Artful Agenda: a digital planner that works like paper. She enjoyed the design, simplicity, and utility of paper planners, but wanted the convenience of an always-present digital planning app. This experience built trust and confidence in Twin Sun’s abilities, leading to a years-long partnership.Īrtful Agenda started as a passion project by founder Katy Allen. We delivered a smooth product launch on time and on budget. We mitigated financial risk to the client with performance-based milestones. Twin Sun minimized costs by using the existing code and increased reliability through refactoring. The app they created failed to meet the client’s expectations. The client’s previous developer missed deadlines and repeatedly increased costs.
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